Plain English snapshot
- This is a corporate information website (no online sales).
- We collect only what’s needed to operate the site, answer enquiries, and improve performance.
- We do not sell your personal data or use it for targeted advertising.
- Non essential cookies/analytics run only with your consent via our Cookie banner.
- You can access, correct, erase, or object to our use of your data at any time. Contact info@scoffs-group.co.uk.
1) Who we are
Controller: Scoffs Group UK. Scoffs Group UK is made up of different legal entities, which can be seen here. This privacy policy is issued on behalf of the Group so when we mention "Scoffs Group", "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Group responsible for processing your data. Scoffs Group Ltd (Co No 05727713) is the controller and responsible for this website.
Address: 311–313 Collier Row Lane, Romford, Essex RM5 3ND, United Kingdom
Contact: info@scoffs-group.co.uk
Data Protection Contact: louise.goodwin@scoffs-group.co.uk
2) Scope
This Policy explains how we collect, use, disclose, and protect personal data when you:
- visit our website and any sub domains (the “Website”); and
- contact us via forms, email, phone, or social channels.
This Policy does not cover third party websites and services that link to or from our Website.
3) What we collect
We collect the personal data listed below, that you provide, that is collected automatically, or that we receive from service providers.
A) Data you provide
- Enquiries/Contact forms: name, email address, phone (optional), company (optional), and the contents of your message.
- Newsletter subscriptions (if offered): email address and your communication preferences.
- Events/meetings (if applicable): basic contact details and scheduling information.
B) Data collected automatically
- Server & security logs: IP address, date/time, pages requested, basic browser/device information.
- Analytics (non essential): aggregated usage data such as pages viewed and time on page. These run only with your consent via our Cookie banner.
- Cookies & similar technologies: see Section 5.
C) Data from third parties
- Hosting, security, and analytics providers: technical insights that help us keep the Website reliable, secure, and performant.
We do not intentionally collect special category data (e.g., health, race, religion) and our Website is not designed to collect such information.
4) Why we use your data (purposes & legal bases)
Where the UK or EU data protection legislation applies, our legal bases for processing your personal data are:
We do not conduct targeted advertising and do not sell personal data.
5) Cookies & similar technologies
We use cookies and similar technologies to:
- keep the site running and secure (strictly necessary); and
- measure performance and improve the Website (analytics — non essential and used only with your consent).
You can manage your choices at any time via our Cookie banner and your browser settings. For details of individual cookies (names, purposes, lifespans, and providers), see our Cookie Policy.
6) Who processes your data
We use carefully selected processors that provide hosting, security, email delivery, and analytics. These providers only process your data under our instructions and are bound by confidentiality and appropriate safeguards. Categories typically include: cloud hosting/content delivery, email infrastructure, and analytics.
7) Your rights (UK/EU)
In accordance with UK or EU data protection legislation you may be entitled to request: :
- Access to your personal data;
- Rectification of inaccurate data;
- Erasure of your data (under certain circumstances);
- Restriction of processing;
- Portability of data you provided to us (where technically feasible); and
- Objection to processing based on our legitimate interests (including any direct marketing).
Where we rely on consent, you may withdraw it at any time (this does not affect processing already performed).
To exercise your rights, email info@scoffs-group.co.uk. We may need to verify your identity. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU supervisory authority.
8) Retention
We keep personal data only as long as necessary for the purposes above:
We may retain information longer if required by law or to establish, exercise, or defend legal claims.
9) How we share data
We share personal data with:
- Service providers (processors): hosting, security, email, analytics;
- Legal/safety: if required to comply with law or protect rights, property, and safety;
- Corporate transactions: if we undergo a reorganisation, merger, or acquisition;
- Aggregated/ de identified data: which cannot reasonably identify you.
We do not sell personal data and do not share it for targeted advertising.
Scoffs Group UK
From time-to-time Scoffs Group Ltd may share personal data collected from its website, under this Policy, within Scoffs Group UK. This may be for internal compliance reasons, sharing of software, for market research or other business needs. Each entity within the Scoffs Group will treat any shared personal data in accordance with this Policy.
10) International transfers
Some service providers may be located outside the UK/EEA. Where we transfer personal data internationally, we use lawful safeguards such as adequacy regulations/decisions and Standard Contractual Clauses (SCCs), plus supplementary measures where appropriate.
11) Security
We use technical and organisational measures appropriate to the risk, including encryption in transit, access controls, monitoring, and staff awareness. No system is perfectly secure; please do not include sensitive information in free text form fields.
12) Children
Our Website is not directed to children and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided personal data, contact us and we will delete it.
13) Automated decision making
We do not make decisions that produce legal or similarly significant effects solely by automated means.
14) Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. We currently do not respond to DNT signals. Cookie choices can be managed via our banner and your browser settings.
15) Third party links
Our Website may include links to third party sites or embedded content. Their privacy practices are governed by their own policies.
16) Changes to this Policy
We may update this Policy from time to time. We will post the updated version here with a new “Effective date” and, where required, provide additional notice.
17) Contact us
Email: info@scoffs-group.co.uk
Postal: Scoffs Group UK, 311–313 Collier Row Lane, Romford, Essex RM5 3ND, United Kingdom